Connect your store to couriers and pickup services. We organise shipping labels, order updates and shipment tracking in one workflow.
Let’s discuss your projectTHE CHALLENGE
Labels, lockers, tracking and returns in a connected fulfilment workflow.
The final scope follows your systems, available access and the way your business operates.
WHAT IS INCLUDED
Connect your store to couriers and pickup services. We organise shipping labels, order updates and shipment tracking in one workflow.
FROM PLAN TO PRACTICE
We review addresses, phone numbers, weight, cash on delivery and pickup choices. If customers select a locker or delivery point, that choice must travel correctly with the order. Enabled services are confirmed against your carrier account.
We define when labels are created and who can cancel or reissue them. Print formats, batch actions and packing-team needs are reviewed. A failed label request remains a visible pending action rather than appearing as a completed shipment.
We map available tracking events to store statuses. Delayed updates, failed delivery and returns are considered where the carrier provides them. Customer notifications avoid duplicates and use the actual shipment information.
HOW WE CHECK THE RESULT
We use representative data to test successful runs and exceptions. Handover includes operating instructions, checkpoints and explicit responsibilities.
RELATED PLATFORMS & WORKFLOWS
Explore individual capabilities and prerequisites. Feature support is confirmed for your installation before implementation.
Plan an ACS integration with voucher creation, label printing, tracking and safeguards against duplicate shipments.
Understand ELTA Courier onboarding, voucher handling and shipment tracking before implementing a store connector.
Plan a SPEEDEX connection around account access, collection requests, tracking and operational exceptions.
Connect voucher creation, printing, cancellation, finalization and tracking into a complete Geniki shipping workflow.
Plan locker selection, order validation, shipment creation and production testing for a BOX NOW store connection.
Plan DHL Express service selection, parcel data, labels, collection and tracking for international eCommerce.
FREQUENT QUESTIONS
What working together involves, and what you need to know before we begin.
Yes, with the necessary access. We agree whether the carrier is selected manually or by rules such as destination, pickup method and shipment characteristics.
We implement the store rules you agree. Commercial charges and delivery times come from your carrier agreement and are not replaced by the integration.
Scope, the state of your existing platform, dependencies and required checks. Before work begins, a specific proposal records deliverables, prerequisites and approval stages. Software licences, third-party charges and recurring services are separated so you understand what the engagement includes and what affects a later change.
We hand over the documentation and instructions included in the agreed scope. Responsibilities for daily operation, issue reporting and future requirements are defined. Ongoing support, updates and monitoring have an explicit, separately agreed scope rather than relying on an assumption that someone will take care of them.
