Define what must return
Databases, uploads, settings and dependencies form the recovery scope. We agree acceptable recent data loss and the time the system can remain unavailable.
Backups & disaster recovery
Backup policies and tested restoration procedures for websites and applications. Data-loss and recovery-time objectives agreed for each system.
Let’s discuss your projectTHE CHALLENGE
The backup exists.
Does recovery work?
A successful backup notification does not prove the application can be restored. Files, keys, recent records or essential access may be missing during an incident.
WHAT IS INCLUDED
A clear scope.
A clear handover.
We inventory critical data and dependencies, then agree frequency, retention and storage. Restoration is tested separately with documented steps, owners and checks. Observed timings are compared with business requirements.
- Critical data and dependency inventory
- RPO and RTO objectives
- Backup frequency and retention
- Separate storage and access controls
- Restore and integrity testing
- Incident runbook and recurring reviews
FROM PLAN TO PRACTICE
The right decisions.
At every stage.
Test the recovery path
A backup is restored into an isolated environment. Access, content and essential functions are checked, with inconsistencies and elapsed time recorded.
Keep the plan current
Instructions and review points accompany delivery. Policies are revisited when data grows, infrastructure changes or external dependencies become critical.
HOW WE CHECK THE RESULT
Working is the start.
It has to work for you.
We perform an agreed restore exercise in a suitable environment and check the application after recovering data. The backup’s point in time, steps and required dependencies are documented. Handover includes instructions, access for responsible people and remaining constraints. The exercise covers a defined scenario and should be repeated after substantial changes to your platform.
TECHNOLOGY IN CONTEXT
Database snapshotsEncrypted backupsOffsite storageRestore testingRecovery runbooks
FREQUENT QUESTIONS
Answers.
Clear from the start.
What working together involves, and what you need to know before we begin.
Does this cover recovery after a breach?
The service plans and tests restoration. An active incident also needs investigation and confirmation that the backup and destination are suitable.
Is recovery time guaranteed?
Objectives are agreed and evaluated through tests. Availability or response commitments require a specific support agreement.
Are recovery time and possible data loss the same thing?
No. Recovery time concerns when the service can operate again. Possible data loss concerns how far back the appropriate available backup goes. We discuss the two objectives separately because they lead to different decisions about backup frequency, storage and recovery testing.
How are cost and timeline determined?
Scope, the state of your existing platform, dependencies and required checks. Before work begins, a specific proposal records deliverables, prerequisites and approval stages. Software licences, third-party charges and recurring services are separated so you understand what the engagement includes and what affects a later change.
What support will we have after handover?
We hand over the documentation and instructions included in the agreed scope. Responsibilities for daily operation, issue reporting and future requirements are defined. Ongoing support, updates and monitoring have an explicit, separately agreed scope rather than relying on an assumption that someone will take care of them.