Custom CRMs & ERPs

Custom CRM and ERP business applications built around your workflows. Customers, cases, orders and reporting in one organized environment.

Let’s discuss your project

THE CHALLENGE

Your business processes.
Your own system.

Information spread across spreadsheets and disconnected tools requires repeated entry. Approvals, responsibilities and case history struggle to follow how the team actually works.

WHAT IS INCLUDED

A clear scope.
A clear handover.

We analyze specific workflows and define data, roles and business rules. The first working release has acceptance scenarios and a staged transition plan. Existing accounting, commerce and external systems remain connected where needed, with clear responsibilities.

  • Process and requirements analysis
  • Customer, case and order data models
  • Roles, permissions and approvals
  • Workflows and change history
  • Existing-system integrations
  • Reports, data migration and training

FROM PLAN TO PRACTICE

The right decisions.
At every stage.

Start with a defined process

People, steps, exceptions and data changes are mapped together. Priorities give the first release a clearly defined operational problem to solve.

Build clear rules and responsibilities

We establish who can view and change information, which actions need approval and what belongs in the audit history. Screens follow the team’s actual tasks.

Move in controlled stages

Migration, reports and integrations are tested separately. The team reviews agreed scenarios, receives training and gains a maintenance and release plan.

HOW WE CHECK THE RESULT

Working is the start.
It has to work for you.

We test role permissions, approvals, status changes and data consistency across connected systems. Migration is checked through sampled records and documented exceptions. Handover includes a field dictionary, administration guidance and correction responsibilities. Accounting functions, tax submissions and additional modules are not assumed; they enter scope only after specific analysis and explicit agreement.

TECHNOLOGY IN CONTEXT

Custom data modelsCRMERPAPIs & webhooksMySQL / PostgreSQLRole-based access

FREQUENT QUESTIONS

Answers.
Clear from the start.

What working together involves, and what you need to know before we begin.

Does a custom ERP replace accounting software?

Not necessarily. The scope defines which functions stay in existing accounting or business systems and how the application connects with them.

How does this differ from CRM or ERP integration?

An integration exchanges data between existing systems. This service designs and builds your own application, data model and business workflows.

Do we need a new CRM or better connections between our current tools?

We start where information disappears or work is duplicated. If existing tools support the process, a focused integration may suffice. Custom development becomes relevant when significant gaps remain in roles, approvals or rules. The decision considers maintenance effort and the capabilities of available APIs.

How are cost and timeline determined?

Scope, the state of your existing platform, dependencies and required checks. Before work begins, a specific proposal records deliverables, prerequisites and approval stages. Software licences, third-party charges and recurring services are separated so you understand what the engagement includes and what affects a later change.

What support will we have after handover?

We hand over the documentation and instructions included in the agreed scope. Responsibilities for daily operation, issue reporting and future requirements are defined. Ongoing support, updates and monitoring have an explicit, separately agreed scope rather than relying on an assumption that someone will take care of them.

eCommerce integrations