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The workflow at a glance

  1. Confirm merchant programme
  2. Choose automation level
  3. Validate files and mappings
  4. Pilot orders and updates

What we need before implementation

  • Merchant approval and instructions
  • Detailed product data
  • Controlled shop or ERP exports
  • Agreed cross-border fulfillment process
1.

At a glance

A Galaxus connection suits a business with structured catalogue data and dependable shop or ERP infrastructure. Eligibility for its merchant programme is checked before data exchange is designed. Official information describes different automation levels, so publishing product files should not automatically be presented as complete order and returns integration. Access and operating scope follow the actual merchant relationship.

2.

Merchant selection is a project prerequisite

The Galaxus programme targets selected professional retailers with suitable infrastructure. A connector does not bypass commercial evaluation. We request actual account requirements and current technical instructions before committing to implementation. Product suitability and fulfillment readiness need assessment alongside the technical system. Having a functioning Greek Eshop alone does not prove that the business is ready for every destination or merchant programme.

3.

Choose the supported automation level

Official information distinguishes product data transferred as CSV to FTP from fuller order and update exchange using XML. The available model is selected according to the partnership and workload. File transfer needs completion and version checks so an unfinished export is not mistaken for a complete catalogue. These workflows should not be described as a generic REST API without evidence from the current partner specification.

4.

Keep detailed attributes traceable

Catalogue quality includes coherent attributes, correct measurement units and reliable product identification. A title and image alone may not cover a category’s requirements. We establish where specifications live and who approves changes. Transformation checks avoid inventing attributes during export. Commercial staff should see which items remain unprepared for the selected channel and which source records need correction before another submission can be attempted.

5.

Example: a Greek brand assessing Swiss distribution

A Greek brand selects a product range and prepares catalogue and shipping procedures before entering the channel. The connection separates product data, commercial offers and order updates. With appropriate advisors and partners, the team evaluates import, returns and the suitability of an EU hub arrangement where applicable. Pilot checks follow a price change, an order and a delayed parcel. This is a planning scenario, not tax advice or a guarantee that the merchant application will be accepted.

6.

Acceptance includes state exchange and file safety

Tests cover complete files, empty exports, reruns and updates for an existing order. The system must preserve the latest business state instead of restoring an older message. Monitoring distinguishes successful generation from successful file transfer, and final channel reconciliation is checked separately. Scope and timing are estimated against the real partner specification. Support procedures should identify whether a discrepancy originated in source data, transfer processing or the marketplace response.

Acceptance checks before launch

  • No partial file publication
  • Safe reruns
  • Correct order-state sequence
  • Visible transfer failures

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Sources and further reading